Welcome to Boxelder! By accessing or using our website, purchasing our products, or engaging with our content, you agree to the following Terms and Conditions. Please read carefully before proceeding.

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GENERAL INFORMATION
All merchandise offered on this site is an extension of the art. Each item is handcrafted with care, which may result in longer shipping times and reflects our pricing. Your patience and understanding are appreciated.

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SHIPPING & DELIVERY

• Orders are processed as quickly as possible, but due to the handmade nature of our products, please allow additional time for shipping.

• We are not responsible for lost, stolen, or delayed shipments once they have been handed over to the shipping carrier. If you experience issues, please contact the carrier directly.

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RETURNS & EXCHANGES

• All sales are final. No returns, refunds, or exchanges will be accepted.

• If your item arrives damaged or defective, please email info@boxelder.nyc within 7 days of receiving your order. Include your order number and photos of the issue, and we will work with you to find a resolution.

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INTELLECTUAL PROPERTY & COPYRIGHT

• All content, including but not limited to games, merchandise, artwork, branding, and any associated media, is the intellectual property of [Your Business Name].

• Unauthorized reproduction, distribution, modification, or commercial use of our products and materials is strictly prohibited.

• Streaming and content creation featuring our games are permitted for non-commercial purposes, but monetization on platforms such as YouTube and Twitch is allowed. If you have questions regarding commercial licensing, contact us at info@boxelder.nyc.

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PURCHASING & PAYMENT

• All payments must be completed at checkout. We do not accept payment plans or post-payment options.

• Prices are subject to change without notice.

• We reserve the right to cancel any order at our discretion, in which case a full refund will be issued.

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LIABILITY DISCLAIMER

• All products and services are provided "as is" without warranties of any kind, either express or implied.

• We are not responsible for any damage, injury, or loss resulting from the use of our products or website.

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CHANGES TO TERMS

• We reserve the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any modifications.

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By purchasing from or engaging with Boxelder, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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For any inquiries, please contact us at info@boxelder.nyc.